Essential
For solo creators and small shops getting started.
- Around 5 hours a week, in time slots agreed together
- 1 to 2 channels (e.g. Instagram + WhatsApp)
- Replies, payment & access checks, order follow-ups
- Same-day escalation for anything that needs you
- Weekly community recap
- Tone guide & reply library set up for you
Premium
For busy communities that never sleep.
- Around 20 hours a week, 7 days a week
- Several check-ins every day
- Up to 4 channels
- Everything in Essential, plus priority handling
- Detailed weekly report with trends & ideas
- 30-minute monthly review call
Launch week
For a product drop, a promo or an event.
- 7 days in a row, around 3 hours a day
- 1 to 2 channels
- Preparation call before the launch
- Ready answers for the questions your launch will trigger
- End-of-week recap: what sold, what worried people
- Easy upgrade to a monthly package
Not sure which one fits? The 30-minute discovery call is free. You leave with a clear plan, whether we work together or not.
Book a callCompare
Side by side
Every package can be adjusted after our call to fit your volume and channels.
| What's included | Essential | Premium | Launch week |
|---|---|---|---|
| Hours | ~5 h / week | ~20 h / week | ~3 h / day for 7 days |
| Coverage | Agreed time slots | 7 days a week | 7 days in a row |
| Channels | 1–2 | Up to 4 | 1–2 |
| Replies in your voice | ✓ | ✓ | ✓ |
| Payments, access & orders | ✓ | ✓ | ✓ |
| Tone guide & reply library | ✓ | ✓ | Launch answers |
| Same-day escalation | ✓ | ✓ | ✓ |
| Priority handling | — | ✓ | — |
| Community recap | Weekly | Weekly, detailed | End of week |
| Monthly review call | — | ✓ | — |
| NDA & confidentiality | ✓ | ✓ | ✓ |
The weekly recap
What your community is telling you.
Every week, you get more than a list of answered messages. You get a clear picture of what your clients ask, feel and want, so you can make better decisions.
- The questions that keep coming back, and how to stop them
- Complaints and frustrations, caught before they grow
- Content and product ideas, straight from your audience
- What we're preparing for next week
Top questions
- Delivery times to Abu Dhabi (41)
- Size guide for the linen dress (28)
- Restock date for the white set (19)
Mood of the week
Mostly positive. Two complaints about a late courier, both solved with a new delivery date.
Idea from your community
28 people asked about sizing. A size guide in your highlights could save around 4 hours of messages a week.
Next week
Restock announcement on Thursday: ready answers prepared.
Example recap for a fictional brand
Add-ons
Need a little more?
Your needs grow, your package grows with them. Extra hours are always agreed with you first, never added without your OK.
Extra hour
For a busier month than planned. Billed at the end of the month.
+5 hours a week
For a regular need on top of your package. Better value than hourly.
Arabic or Hindi
Support for your Arabic- or Hindi-speaking clients, on request.
Night shifts
For launches across time zones or late-night communities.
Simple terms
- Monthly subscription, cancel anytime with 2 weeks' notice
- Weekly payments available for small businesses
- Payment in USDT or bank transfer, in AED or EUR
- You're told when 80% of your monthly hours are used
- Everything we build for you (tone guide, reply library) is yours to keep
Not included, for now
- Creating and posting content (coming soon)
- Refunds and commercial gestures: we suggest, you decide
- Hours beyond your package without your approval
- Running ads or managing your ad budget
Contact
Let's find your package.
A free 30-minute call to understand your community and recommend the right setup.